Answers to our most frequently asked questions.


Answers to our most frequently asked questions.


What Shipping Methods Are Available?

All of our shipping methods are available for you to choose from during checkout. Please note that COVID restrictions have caused some delays and resulted in some former shipping methods being unavailable.

Do You Ship Internationally?

Yes! We ship internationally via Australia Post, with shipping charges calculated during checkout.

How Long Will It Take To Receive My Order?

Depending on where you live, most orders are shipped wthin 2-3 business days and can take a further ten days to arrive within Australia.

Orders shipping outside Australia can take considerably longer, depending on where in the world you’re located. Tracking should be provided to you once you’ve completed your order.

How Do I Track My Order?

You will receive any relevant tracking information and shipping provider once your order has been shipped.


What Payment Methods Are Accepted?

We accept payments via credit card. Bank transfers are also accepted, though orders are not shipped until payment clears into our account.

For corporate, wholesale or educational orders, we do also accept purchase orders. Please contact us if you would like to place an order using this method.